At ph3bet, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on the ph3bet platform.
These six principles guide every decision ph3bet makes about how your personal data is handled. They summarise the full policy below — but please read the complete text for the legal details.
ph3bet uses industry-standard encryption and security protocols to protect your personal data from unauthorised access, disclosure, or misuse. Your account credentials and financial information are stored securely at all times.
ph3bet does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate the platform, process transactions, and comply with legal obligations.
You have the right to access, correct, and request deletion of your personal data held by ph3bet. You can also opt out of marketing communications at any time through your account settings or by contacting our support team.
ph3bet only collects and processes personal data where there is a lawful basis for doing so — including your consent, the performance of a contract, compliance with a legal obligation, or a legitimate business interest.
ph3bet collects only the personal data that is necessary for the purposes described in this Privacy Policy. We do not collect data speculatively or retain it for longer than is required by law or operational necessity.
ph3bet is committed to being clear and honest about how your data is used. This Privacy Policy is written in plain English so that every Filipino player can understand exactly what happens to their information on the ph3bet platform.
Important Notice: This Privacy Policy ("Policy") describes how ph3bet ("ph3bet," "we," "us," "our") collects, uses, stores, and protects the personal data of users ("Player," "User," "you") of the ph3bet platform at ph3bet.app. By registering for or using the ph3bet platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
This Policy should be read alongside the ph3bet Terms & Conditions, which govern your use of the platform.
ph3bet is an online gaming platform operated for the Philippine market. As part of providing our services — including live casino games, sports betting, slots, bingo, and related features — ph3bet necessarily collects and processes certain personal data about the players who use the platform.
ph3bet is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. This Policy sets out in detail what data we collect, why we collect it, how we use it, who we share it with, and what rights you have in relation to your personal data.
If you have any questions about this Policy or about how ph3bet handles your personal data, please contact our Data Privacy team using the contact details provided in Section 15 of this Policy.
ph3bet collects the following categories of personal data:
Sensitive Personal Information: Certain data collected by ph3bet — such as government-issued ID numbers and financial account details — may constitute sensitive personal information under the Data Privacy Act of 2012. ph3bet collects this data only where strictly necessary for identity verification, fraud prevention, and regulatory compliance, and handles it with the highest level of care.
ph3bet collects personal data through the following means:
The majority of personal data ph3bet holds about you is provided directly by you during the registration process, when completing KYC verification, when making deposits or withdrawals, when cont acting our support team, or when participating in promotions. This includes all identity, contact, financial, and verification data described in Section 2.
When you access and use the ph3bet platform, certain technical and usage data is collected automatically through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device information, browser type, session data, and in-platform activity. Please refer to Section 7 of this Policy for more information on cookies and tracking technologies.
ph3bet may receive personal data about you from third-party sources in limited circumstances, including:
ph3bet uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your ph3bet account | Identity, contact, and verification data |
| Processing deposits, withdrawals, and wagers | Financial and identity data |
| Verifying your identity and age (KYC compliance) | Identity, verification, and contact data |
| Preventing fraud, money laundering, and prohibited conduct | Identity, financial, and technical data |
| Providing customer support and resolving disputes | Identity, contact, and communications data |
| Personalising your experience on the ph3bet platform | Usage and technical data |
| Sending you promotional offers and marketing communications (where you have consented) | Identity, contact, and usage data |
| Complying with legal and regulatory obligations | All categories as required |
| Monitoring and improving platform performance | Technical and usage data |
| Responsible gaming monitoring and intervention | Usage, financial, and identity data |
ph3bet processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
The majority of data processing by ph3bet is necessary for the performance of the contract between you and ph3bet — that is, to provide you with access to the ph3bet platform and its services, including account management, game access, and payment processing.
ph3bet is required by law to collect and process certain personal data, including for KYC verification, anti-money laundering compliance, and age verification. Processing for these purposes is mandatory and cannot be opted out of.
ph3bet processes certain data on the basis of its legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms.
Where ph3bet processes your personal data for marketing purposes or for any purpose not covered by the bases above, we will seek your explicit consent. You may withdraw your consent at any time by contacting our support team or adjusting your account settings, without affecting the lawfulness of processing carried out prior to withdrawal.
ph3bet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:
ph3bet works with carefully selected third-party service providers who assist in the operation of the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud prevention services, IT infrastructure providers, and customer support tools. All service providers are contractually required to handle your data securely and only for the purposes for which it was shared.
ph3bet may be required to disclose your personal data to regulatory bodies, law enforcement agencies, or other government authorities in the Philippines where required by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and gaming regulatory requirements.
In the event that ph3bet undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred.
ph3bet may share your personal data with other third parties where you have given your explicit consent for us to do so.
Cross-Border Transfers: Where ph3bet shares your personal data with service providers located outside the Philippines, we ensure that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and its implementing rules.
ph3bet uses cookies and similar tracking technologies to enhance your experience on the platform, to analyse usage patterns, and to support security and fraud prevention measures.
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to store certain preferences or session information. Cookies do not contain executable code and cannot access other data on your device.
You can control non-essential cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the ph3bet platform and your ability to access some features.
ph3bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, ph3bet retains account data for a minimum of five (5) years following the closure of your account, in accordance with anti-money laundering regulations and gaming regulatory requirements applicable in the Philippines. Financial transaction records may be retained for longer periods where required by law.
Where personal data is no longer required for any lawful purpose, ph3bet will securely delete or anonymise it in accordance with our data retention and disposal procedures.
Retention After Account Closure: Even after you close your ph3bet account, we are legally required to retain certain records — including your identity documents, transaction history, and KYC verification records — for a minimum period as mandated by Philippine law. This data will not be used for any purpose other than compliance with legal obligations during the retention period.
ph3bet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure. These measures include:
While ph3bet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ph3bet will notify you and the relevant authorities in accordance with applicable law.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph3bet:
To exercise any of these rights, please contact the ph3bet Data Privacy team using the contact details in Section 15. ph3bet will respond to all data rights requests within thirty (30) days of receipt, in accordance with applicable law.
The ph3bet platform is strictly intended for persons aged 21 years and above. ph3bet does not knowingly collect personal data from individuals under the age of 21. If ph3bet becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, the data will be deleted, and any associated funds will be handled in accordance with our Terms & Conditions and applicable law.
If you are a parent or guardian and believe that your child has registered on the ph3bet platform, please contact our support team immediately so that we can take appropriate action.
With your consent, ph3bet may send you marketing communications about promotions, bonuses, new games, and other offers available on the ph3bet platform. These communications may be sent via email, SMS, or in-platform notifications.
You can opt out of marketing communications at any time by:
Please note that opting out of marketing communications will not affect transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts. These communications are necessary for the operation of your account and cannot be disabled.
The ph3bet platform may contain links to third-party websites or services. This Privacy Policy applies only to the ph3bet platform and does not cover the privacy practices of any third-party websites or services. ph3bet is not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
ph3bet reserves the right to update or amend this Privacy Policy at any time. When changes are made, the updated Policy will be published on this page with a revised "Last Updated" date. Where changes are material, ph3bet will make reasonable efforts to notify registered players via email or in-platform notification prior to the changes taking effect.
Your continued use of the ph3bet platform after the effective date of any amendment to this Policy constitutes your acknowledgement of the updated Policy. We encourage you to review this page periodically to stay informed about how ph3bet protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way ph3bet handles your personal data, please contact our Data Privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.
Data Privacy Email: [email protected]
General Support: [email protected]
Support Hours: 24 hours a day, 7 days a week
ph3bet will acknowledge all privacy-related requests within five (5) business days and will aim to provide a full response within thirty (30) days of receipt. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Your privacy is protected every step of the way on ph3bet. Join Filipino players from Manila to Cebu to Davao who trust ph3bet for a secure, fair, and transparent online gaming experience.
Must be 21 years or older to register and play. Please game responsibly.